How to order
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You can order our store’s products online 24 hours a day.
Please add your desired items to the cart and follow the on-screen instructions to complete your purchase.
Payment methods
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The following payment methods are available:
・PayPal
・Credit Card (Visa / Mastercard / American Express / JCB / Diners Club)
・Mobile Payment (PayPay / Merpay / Rakuten Pay)
・Carrier Payment (au PAY / d Payment)
・Bank Transfer
*Bank transfer and postal transfer fees are the responsibility of the customer.
Deliverry date
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After confirming your order, we will ship it within 7 business days.
Please note that delivery may be delayed due to inventory status, weather conditions, or transportation issues.
Shipping fees and delivery methods
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・A flat rate of ¥1,100 per delivery destination, including remote islands and certain areas (free shipping for purchases of ¥11,000 or more, including tax).
・Overseas shipping is a flat rate of ¥5,000 (tax included).
Returns and exchanges
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Except in cases where the product has defects such as cracks or holes, we cannot accept returns.
All of our products are made of wood, so depending on the type of wood, there may be knots or strong grain patterns, but there are no quality issues. Please understand this before placing your order.
Please enjoy the unique texture and grain of each piece, made from domestically sourced wood.
Contact us
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If you have any questions, please feel free to contact us via the inquiry form or email.
MAIL:info@gatomikio.jp